Helping Growth-Minded Leaders Master The Human Side Of Leadership

TRUSTED BY THESE BRANDS

When You Want Lasting Change It Takes More Than Just Information

This formula is the foundation of the practice. It’s the way we’ll create the impact and results you want in your company.

IT ALL STARTS WITH EMPATHY...

No one prepares you for the emotional side of leadership. You step into the role thinking it’s about strategy, execution, and results only to realize that managing people is the hardest part. Personalities clash, emotions run high, and suddenly, you’re not just leading a team you’re navigating a sea of human complexities.

But the most effective leaders out there understand this….

Empathy is the glue that holds people and teams together.

In fact, leaders who demonstrate empathy see a 50% increase in engagement, innovation, and inclusion within their teams.

Because when people feel seen, heard, and valued, they show up differently. They collaborate more. They trust deeper. They perform better.

And the best part? Empathy is a skill. That means you can learn it, develop it, and use it to transform the way you lead.

No one prepares you for the emotional side of leadership. You step into the role thinking it’s about strategy, execution, and results only to realize that managing people is the hardest part. Personalities clash, emotions run high, and suddenly, you’re not just leading a team you’re navigating a sea of human complexities.

But the most effective leaders out there understand this….

Empathy is the glue that holds people and teams together.

In fact, leaders who demonstrate empathy see a 50% increase in engagement, innovation, and inclusion within their teams.

Because when people feel seen, heard, and valued, they show up differently. They collaborate more. They trust deeper. They perform better.

And the best part? Empathy is a skill. That means you can learn it, develop it, and use it to transform the way you lead.

CHANGE IS POSSIBLE

SPEAKER, AUTHOR & COACH…

ERIN THORP

On a mission to help leaders show up with confidence, navigate tough conversations, and build high-performing teams all through the power of empathy.

I started my career in engineering and construction, earning a Bachelor of Science in Civil Engineering from the University of Calgary. For over 20 years, I led teams and delivered complex projects in high-pressure environments.

Wanting to deepen my expertise, I pursued two Associate coaching certifications through Integral Coaching Canada and Positive Intelligence®.

On a mission to help leaders show up with confidence, navigate tough conversations, and build high-performing teams all through the power of empathy.

I started my career in engineering and construction, earning a Bachelor of Science in Civil Engineering from the University of Calgary. For over 20 years, I led teams and delivered complex projects in high-pressure environments.

Wanting to deepen my expertise, I pursued two Associate coaching certifications through Integral Coaching Canada and Positive Intelligence®.

In 2017, I wrote Inside Out Empathy, the book I wish I had when I was starting out. Since then, I’ve been speaking, coaching, and training leaders, organizations, and teams on how to harness empathy as their greatest leadership tool.

Because I believe there’s a leader in everyone. My work is about helping you find yours so you can lead with clarity, impact, and the kind of presence that brings out the best in those around you.

In 2017, I wrote Inside Out Empathy, the book I wish I had when I was starting out. Since then, I’ve been speaking, coaching, and training leaders, organizations, and teams on how to harness empathy as their greatest leadership tool.

Because I believe there’s a leader in everyone. My work is about helping you find yours so you can lead with clarity, impact, and the kind of presence that brings out the best in those around you.

Ways We Can Work Together

Whether you’re looking for hands-on training, a deep-dive leadership journey, personal coaching, an engaging speaker, or a retreat to reset and reflect – I’ve got the perfect experience to meet you where you are.

WORKSHOPS

Our fully customizable workshops are immersive, hands-on experiences designed to help leaders and teams shift their mindset, build essential skills, and expand their perspective. Whether you’re looking for a focused 3-hour session or a 2-day deep dive, each workshop is crafted to…

support lasting change by working on beliefs, knowledge, and behaviours. We go beyond theory—creating space to reflect, practice, and apply new skills in real time so they stick. Rooted in empathy and self-awareness, our workshops address leadership essentials like communication, feedback, conflict, resilience, and trust. Participants leave not only with insights but with practical tools and a renewed sense of confidence in their leadership. The blend of mindset work, skill-building, and real-life scenarios ensures that what’s learned in the room shows up in the workplace.

READ MORE ▾

TRAINING

Our learning journeys are customized leadership development programs designed to create real, sustainable change. Built around our proven framework, each journey supports leaders in growing their capacity from the inside out—combining mindset shifts, behavioural practice, and…

SPEAKING

Erin’s keynotes are inspiring, practical, and deeply human—designed to spark new thinking and real change. With a powerful blend of personal storytelling, hard-earned insight, and immediately usable tools, Erin speaks to the heart of what it means to lead with empathy and courage. Her talks… 

leave audiences energized and empowered to communicate more clearly, navigate tough conversations, and show up as the leader their team needs. Whether it’s a room of executives, managers, or rising leaders, Erin meets people where they are and helps them see what’s possible when we lead from the inside out. With warmth, authenticity, and just the right mix of challenge and encouragement, Erin creates connection from the stage—and offers a call to action leaders can’t ignore.

COACHING

Coaching with Erin is a personalized, high-impact experience that helps leaders grow their confidence, sharpen their communication, and navigate the messy middle of leadership with more clarity and ease. Erin combines deep empathy with no-nonsense accountability to…

create a space where leaders feel seen, supported, and stretched. Whether you’re building trust on your team, stepping into a new role, facing a tough decision, or simply feeling stuck, coaching offers the insight and momentum to move forward. Each session is grounded in your goals and built to support real-time leadership challenges—offering a sounding board, a thought partner, and a safe space to grow. With Erin’s guidance, leaders build greater self-awareness, develop stronger relationships, and show up more powerfully in every part of their work.

RETREATS

Our retreats create the space leaders need to rest, reconnect, and refocus—whether you’re joining one of our signature Inspired Rest retreats or bringing us in to facilitate a custom leadership experience for your team or organization. We design…

retreats that balance quiet reflection with intentional conversation, offering a pause from the pace of everyday life and leadership. These retreats are about more than unplugging—they’re about realignment. Through a blend of structured sessions, personal exploration, and space to breathe, participants gain clarity, renew their energy, and return to work with fresh perspective and purpose. Whether focused on personal development, team connection, or strategic planning, each retreat is designed to meet your unique goals while cultivating the kind of depth and presence that busy leaders often crave—but rarely make time for.

SPEAKING

Erin’s keynotes are inspiring, practical, and deeply human—designed to spark new thinking and real change. With a powerful blend of personal storytelling, hard-earned insight, and immediately usable tools, Erin speaks to the heart of what it means to lead with empathy and courage. Her talks… 

leave audiences energized and empowered to communicate more clearly, navigate tough conversations, and show up as the leader their team needs. Whether it’s a room of executives, managers, or rising leaders, Erin meets people where they are and helps them see what’s possible when we lead from the inside out. With warmth, authenticity, and just the right mix of challenge and encouragement, Erin creates connection from the stage—and offers a call to action leaders can’t ignore.

COACHING

Coaching with Erin is a personalized, high-impact experience that helps leaders grow their confidence, sharpen their communication, and navigate the messy middle of leadership with more clarity and ease. Erin combines deep empathy with no-nonsense accountability to…

create a space where leaders feel seen, supported, and stretched. Whether you’re building trust on your team, stepping into a new role, facing a tough decision, or simply feeling stuck, coaching offers the insight and momentum to move forward. Each session is grounded in your goals and built to support real-time leadership challenges—offering a sounding board, a thought partner, and a safe space to grow. With Erin’s guidance, leaders build greater self-awareness, develop stronger relationships, and show up more powerfully in every part of their work.

RETREATS

Our retreats create the space leaders need to rest, reconnect, and refocus—whether you’re joining one of our signature Inspired Rest retreats or bringing us in to facilitate a custom leadership experience for your team or organization. We design…

retreats that balance quiet reflection with intentional conversation, offering a pause from the pace of everyday life and leadership. These retreats are about more than unplugging—they’re about realignment. Through a blend of structured sessions, personal exploration, and space to breathe, participants gain clarity, renew their energy, and return to work with fresh perspective and purpose. Whether focused on personal development, team connection, or strategic planning, each retreat is designed to meet your unique goals while cultivating the kind of depth and presence that busy leaders often crave—but rarely make time for.

What Other’s Are Saying

Upcoming Event Name

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Upcoming Events

Ready to meet in real life and participate in a retreat? Leave your name here and you’ll be first on the list to know of our upcoming events.

Not Sure Where To Start?
Let’s Connect!

Not Sure Where To Start? Let’s Connect!

Whether you’re navigating a career transition, striving to communicate with more impact, or a leader looking to build a stronger, more connected team, this call is a chance to see if we’re a fit to work together and explore what’s possible.

Tactical Empathy Podcast

Discover how to lead with empathy, engage your team effectively, and set healthy boundaries to create results-focused, people-centered success. Each episode provides real-world examples of leaders navigating tough decisions, all while embracing empathy.

NEWEST EPISODES

EPISODE 67:
EPISODE 67:
Empathy in Leadership: A Deep Dive with Barbara Boselli

In this conversation, Erin chats with Barbara as she shares her insights on the importance of empathy in leadership. Drawing from her extensive corporate experience, Barbara defines empathy as the ability to feel with others without losing oneself in their emotions.

In this conversation, Erin chats with Barbara as she shares her insights on the importance of empathy in leadership. Drawing from her extensive corporate experience, Barbara defines empathy as the ability to feel with others without losing oneself in their emotions.

EPISODE 66:
EPISODE 66:
Bridging the Gap with Empathy: A Conversation with Lucy & Mad

In this episode of Tactical Empathy, Erin engages in a deep conversation with guests Mad and Lucy about the importance of empathy in bridging gaps in understanding, language, and identity. They explore their personal journeys into coaching and podcasting, define empathy from their perspectives, and discuss the challenges of using language to foster belonging.

In this episode of Tactical Empathy, Erin engages in a deep conversation with guests Mad and Lucy about the importance of empathy in bridging gaps in understanding, language, and identity. They explore their personal journeys into coaching and podcasting, define empathy from their perspectives, and discuss the challenges of using language to foster belonging.

EPISODE 65:
EPISODE 65:
Edge of Empathy Part 2

In part 2 of this 2-part series, Erin explores the concept of empathy overload, particularly how the desire to help others can lead to burnout. She discusses the signs of empathy fatigue, introduces a preservation toolkit to help manage emotional energy, and emphasizes the importance of self-care and setting boundaries.

In part 2 of this 2-part series, Erin explores the concept of empathy overload, particularly how the desire to help others can lead to burnout. She discusses the signs of empathy fatigue, introduces a preservation toolkit to help manage emotional energy, and emphasizes the importance of self-care and setting boundaries.

Let’s Talk!

Got something on your mind? A question, a thought, or just want to say hi? Drop a message below and I’ll get back to you soon!

Let’s Talk!

Got something on your mind? A question, a thought, or just want to say hi? Drop a message here and I’ll get back to you soon!

Lead with more heart, more connection, more honesty, and deeper vulnerability. Sign up below to get instant access to the first chapter of my INSIDE OUT EMPATHY book for FREE!

Scroll to Top

Download A Sample Learning Journey Below

This formula is the foundation of the practice. It’s the way we’ll create the impact and results you want in your company.

Let’s Connect!

Whether you’re navigating a career transition, striving to communicate with more impact, or a leader looking to build a stronger, more connected team, this call is a chance to see if we’re a fit to work together and explore what’s possible.