TRUSTED BY THESE BRANDS













































When You Want Lasting Change It Takes More Than Just Information
This formula is the foundation of the practice. It’s the way we’ll create the impact and results you want in your company.



IT ALL STARTS WITH EMPATHY...
No one prepares you for the emotional side of leadership. You step into the role thinking it’s about strategy, execution, and results only to realize that managing people is the hardest part. Personalities clash, emotions run high, and suddenly, you’re not just leading a team you’re navigating a sea of human complexities.
But the most effective leaders out there understand this….
Empathy is the glue that holds people and teams together.
In fact, leaders who demonstrate empathy see a 50% increase in engagement, innovation, and inclusion within their teams.
Because when people feel seen, heard, and valued, they show up differently. They collaborate more. They trust deeper. They perform better.
And the best part? Empathy is a skill. That means you can learn it, develop it, and use it to transform the way you lead.
No one prepares you for the emotional side of leadership. You step into the role thinking it’s about strategy, execution, and results only to realize that managing people is the hardest part. Personalities clash, emotions run high, and suddenly, you’re not just leading a team you’re navigating a sea of human complexities.
But the most effective leaders out there understand this….
Empathy is the glue that holds people and teams together.
In fact, leaders who demonstrate empathy see a 50% increase in engagement, innovation, and inclusion within their teams.
Because when people feel seen, heard, and valued, they show up differently. They collaborate more. They trust deeper. They perform better.
And the best part? Empathy is a skill. That means you can learn it, develop it, and use it to transform the way you lead.
CHANGE IS POSSIBLE


SPEAKER, AUTHOR & COACH…
ERIN THORP

On a mission to help leaders show up with confidence, navigate tough conversations, and build high-performing teams all through the power of empathy.
I started my career in engineering and construction, earning a Bachelor of Science in Civil Engineering from the University of Calgary. For over 20 years, I led teams and delivered complex projects in high-pressure environments.
Wanting to deepen my expertise, I pursued two Associate coaching certifications through Integral Coaching Canada and Positive Intelligence®.
On a mission to help leaders show up with confidence, navigate tough conversations, and build high-performing teams all through the power of empathy.
I started my career in engineering and construction, earning a Bachelor of Science in Civil Engineering from the University of Calgary. For over 20 years, I led teams and delivered complex projects in high-pressure environments.
Wanting to deepen my expertise, I pursued two Associate coaching certifications through Integral Coaching Canada and Positive Intelligence®.
In 2017, I wrote Inside Out Empathy, the book I wish I had when I was starting out. Since then, I’ve been speaking, coaching, and training leaders, organizations, and teams on how to harness empathy as their greatest leadership tool.
Because I believe there’s a leader in everyone. My work is about helping you find yours so you can lead with clarity, impact, and the kind of presence that brings out the best in those around you.


In 2017, I wrote Inside Out Empathy, the book I wish I had when I was starting out. Since then, I’ve been speaking, coaching, and training leaders, organizations, and teams on how to harness empathy as their greatest leadership tool.
Because I believe there’s a leader in everyone. My work is about helping you find yours so you can lead with clarity, impact, and the kind of presence that brings out the best in those around you.
Ways We Can Work Together
Whether you’re looking for hands-on training, a deep-dive leadership journey, personal coaching, an engaging speaker, or a retreat to reset and reflect – I’ve got the perfect experience to meet you where you are.


WORKSHOPS
Our fully customizable workshops are immersive, hands-on experiences designed to help leaders and teams shift their mindset, build essential skills, and expand their perspective. Whether you’re looking for a focused 3-hour session or a 2-day deep dive, each workshop is crafted to…
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support lasting change by working on beliefs, knowledge, and behaviours. We go beyond theory—creating space to reflect, practice, and apply new skills in real time so they stick. Rooted in empathy and self-awareness, our workshops address leadership essentials like communication, feedback, conflict, resilience, and trust. Participants leave not only with insights but with practical tools and a renewed sense of confidence in their leadership. The blend of mindset work, skill-building, and real-life scenarios ensures that what’s learned in the room shows up in the workplace.
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TRAINING
Our learning journeys are customized leadership development programs designed to create real, sustainable change. Built around our proven framework, each journey supports leaders in growing their capacity from the inside out—combining mindset shifts, behavioural practice, and…
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SPEAKING
Erin’s keynotes are inspiring, practical, and deeply human—designed to spark new thinking and real change. With a powerful blend of personal storytelling, hard-earned insight, and immediately usable tools, Erin speaks to the heart of what it means to lead with empathy and courage. Her talks…
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leave audiences energized and empowered to communicate more clearly, navigate tough conversations, and show up as the leader their team needs. Whether it’s a room of executives, managers, or rising leaders, Erin meets people where they are and helps them see what’s possible when we lead from the inside out. With warmth, authenticity, and just the right mix of challenge and encouragement, Erin creates connection from the stage—and offers a call to action leaders can’t ignore.

COACHING
Coaching with Erin is a personalized, high-impact experience that helps leaders grow their confidence, sharpen their communication, and navigate the messy middle of leadership with more clarity and ease. Erin combines deep empathy with no-nonsense accountability to…
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create a space where leaders feel seen, supported, and stretched. Whether you’re building trust on your team, stepping into a new role, facing a tough decision, or simply feeling stuck, coaching offers the insight and momentum to move forward. Each session is grounded in your goals and built to support real-time leadership challenges—offering a sounding board, a thought partner, and a safe space to grow. With Erin’s guidance, leaders build greater self-awareness, develop stronger relationships, and show up more powerfully in every part of their work.

RETREATS
Our retreats create the space leaders need to rest, reconnect, and refocus—whether you’re joining one of our signature Inspired Rest retreats or bringing us in to facilitate a custom leadership experience for your team or organization. We design…
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SPEAKING
Erin’s keynotes are inspiring, practical, and deeply human—designed to spark new thinking and real change. With a powerful blend of personal storytelling, hard-earned insight, and immediately usable tools, Erin speaks to the heart of what it means to lead with empathy and courage. Her talks…
READ MORE
leave audiences energized and empowered to communicate more clearly, navigate tough conversations, and show up as the leader their team needs. Whether it’s a room of executives, managers, or rising leaders, Erin meets people where they are and helps them see what’s possible when we lead from the inside out. With warmth, authenticity, and just the right mix of challenge and encouragement, Erin creates connection from the stage—and offers a call to action leaders can’t ignore.

COACHING
Coaching with Erin is a personalized, high-impact experience that helps leaders grow their confidence, sharpen their communication, and navigate the messy middle of leadership with more clarity and ease. Erin combines deep empathy with no-nonsense accountability to…
READ MORE
create a space where leaders feel seen, supported, and stretched. Whether you’re building trust on your team, stepping into a new role, facing a tough decision, or simply feeling stuck, coaching offers the insight and momentum to move forward. Each session is grounded in your goals and built to support real-time leadership challenges—offering a sounding board, a thought partner, and a safe space to grow. With Erin’s guidance, leaders build greater self-awareness, develop stronger relationships, and show up more powerfully in every part of their work.

RETREATS
Our retreats create the space leaders need to rest, reconnect, and refocus—whether you’re joining one of our signature Inspired Rest retreats or bringing us in to facilitate a custom leadership experience for your team or organization. We design…
READ MORE
What Other’s Are Saying
"I would highly recommend this workshop to any team looking to strengthen their connection, communication, and overall workplace culture. It provides valuable tools for fostering empathy, both personally and professionally, and creates a space for the kinds of conversations that bring teams closer together. If you want to build a more supportive and understanding team environment, this workshop is a must!"

"If you are starting a business and want clarity to help you take things from the wild idea phase – to the doing phase – to the I have my dream BIZ phase – with grace, humour and understanding then Erin is exactly what you need!"
"Great session and great speaker. The information was very relevant for all members of our association, with valuable advice that all should apply. Working with Erin and her team was easy. They were always quick to respond to any requests and made the coordinating process seamless. Furthermore, Erin is a dynamic speaker and knows how to engage her audience. Her presentation was flawless!"

"Erin has the ability to truly dive into the topics that connect head and heart. She was able to help attendees feel confident in exerting their influence at work, even when it feels like you don’t have the authority to do so. And the connection piece – approaching situations with empathy and having confidence in bringing your authentic self to work."

"Engaging! Erin did a good job including the group and prompting them to contribute to the discussion. The concept of leading with empathy is one that is applicable to every company, every leader, at every stage. Erin’s expertise and care with the personal nature of this topic make her a great tool in prompting thoughtful discussion. Working with Erin was lovely. She took the time to really understand the topic we were trying to unpack and tailored her discussion to the audience."

"The workshop with Erin Thorp was impactful and engaging, it has deepened my understanding of active listening and perspective-taking. This workshop has helped me become more aware of how my interactions impact others, fostering stronger connections in both my professional and personal life. I gained practical tools to approach conversations with greater compassion, leading to more meaningful and productive relationships."

"Erin is caring but also disciplined, inspiring you to continue to work and grow. Her innate ability to connect on a meaningful level is what makes her such an exceptional mentor. Thank you Erin for supporting me in achieving my goals and finding a greater sense of fulfillment in the process."

"Through Erin's coaching, I became more self-aware and developed strategies for approaching difficult conversations. While I often knew the answers, she guided me to verbalize and recognize them myself. I learned how to invest more in conversations and better understand my employees. The self-assessments were especially important in helping me identify where I am as a leader versus where I want to be."

"Erin was great, and I love how empathy is being talked about more, especially in such a technical profession. This skill and the ability to navigate people are essential in any job. It was an outstanding workshop because they don’t teach us this anywhere else, and being able to hear from an expert about strategies to manage difficult conversations is a great takeaway."

"Before working with Erin, I often avoided difficult conversations.
Now, I approach these conversations with
more confidence and feel better prepared to
support my clients in doing the same.
Erin’s warmth and energy are contagious. She creates an
engaging learning environment, balancing insightful input with encouraging real action."

"Working with Erin is like finally having someone you can really talk to about what’s actually happening inside your team— someone who helps you see how shifting your expectations, communication, and mindset can align your team and create an effective, unified way forward."

"I absolutely recommend—this course is life-changing. This is brain training and rewiring—it enables you to recover from stressful situations faster and respond better. The impact on my work/life stress levels and the improvement in my relationships at work and home was huge. Lower stress, better team communication, and relationships."

"Learning that different people have different DISC styles was very relevant, as it gave me insight into how to collaborate more effectively with others. I gained a better understanding of my own DISC style and how it compares with my colleagues’ styles, which helps me relate to them better. The presentation was rich with relevant content, and the facilitator did an excellent job delivering it. I feel fully satisfied with the training."

"I have nothing but great things to say about this training. The content was detailed and thorough, yet the way it was presented made all the difference. Through a combination of videos, training sessions, workbooks, and scenarios, the material became much easier to focus on and retain. The variety in the methods used kept the sessions engaging and ensured that the learning was effective and impactful."

"Erin’s program was very insightful, I have been in multiple other DiSC sessions and Erin’s, by far, was the best. She is very clear and concise and knows the material she is sharing. Her passion for the topic is what makes her delivery so interactive and with that brings the desire to engage."

"Erin’s session was fantastic. It totally hit the mark and was able to tailor the session to our audience. She was even able to make breakout/small group work easy and meaningful. From an organizer perspective, this was one of the most professionally delivered workshops we’ve done. Everything was organized, clear expectations were set, and the session moved at the perfect pace. I would highly recommend Erin and hope we are able to work with her again in the future."


















Upcoming Event Name
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Upcoming Events
Ready to meet in real life and participate in a retreat? Leave your name here and you’ll be first on the list to know of our upcoming events.
Not Sure Where To Start? Let’s Connect!
Not Sure Where To Start? Let’s Connect!
Whether you’re navigating a career transition, striving to communicate with more impact, or a leader looking to build a stronger, more connected team, this call is a chance to see if we’re a fit to work together and explore what’s possible.

Tactical Empathy Podcast
Discover how to lead with empathy, engage your team effectively, and set healthy boundaries to create results-focused, people-centered success. Each episode provides real-world examples of leaders navigating tough decisions, all while embracing empathy.
NEWEST EPISODES

In this conversation, Erin chats with Barbara as she shares her insights on the importance of empathy in leadership. Drawing from her extensive corporate experience, Barbara defines empathy as the ability to feel with others without losing oneself in their emotions.
In this conversation, Erin chats with Barbara as she shares her insights on the importance of empathy in leadership. Drawing from her extensive corporate experience, Barbara defines empathy as the ability to feel with others without losing oneself in their emotions.
In this episode of Tactical Empathy, Erin engages in a deep conversation with guests Mad and Lucy about the importance of empathy in bridging gaps in understanding, language, and identity. They explore their personal journeys into coaching and podcasting, define empathy from their perspectives, and discuss the challenges of using language to foster belonging.
In this episode of Tactical Empathy, Erin engages in a deep conversation with guests Mad and Lucy about the importance of empathy in bridging gaps in understanding, language, and identity. They explore their personal journeys into coaching and podcasting, define empathy from their perspectives, and discuss the challenges of using language to foster belonging.
In part 2 of this 2-part series, Erin explores the concept of empathy overload, particularly how the desire to help others can lead to burnout. She discusses the signs of empathy fatigue, introduces a preservation toolkit to help manage emotional energy, and emphasizes the importance of self-care and setting boundaries.
In part 2 of this 2-part series, Erin explores the concept of empathy overload, particularly how the desire to help others can lead to burnout. She discusses the signs of empathy fatigue, introduces a preservation toolkit to help manage emotional energy, and emphasizes the importance of self-care and setting boundaries.
Let’s Talk!
Got something on your mind? A question, a thought, or just want to say hi? Drop a message below and I’ll get back to you soon!
Let’s Talk!
Got something on your mind? A question, a thought, or just want to say hi? Drop a message here and I’ll get back to you soon!


Lead with more heart, more connection, more honesty, and deeper vulnerability. Sign up below to get instant access to the first chapter of my INSIDE OUT EMPATHY book for FREE!