SPEAKER, AUTHOR
& PODCAST HOST

Supporting leaders in navigating difficult conversations, building powerful teams, and leading with empathy lights me up.

SPEAKER, AUTHOR & COACH…

ERIN THORP

I am on a mission to help leaders show up with confidence, navigate tough conversations, and build high-performing teams all through the power of empathy.

My career started in engineering and construction, earning a Bachelor of Science in Civil Engineering from the University of Calgary. For over 20 years, I led teams and delivered complex projects in high-pressure environments.

Wanting to deepen my leadership expertise, I pursued two Associate coaching certifications through Integral Coaching Canada and Positive Intelligence®.

I am on a mission to help leaders show up with confidence, navigate tough conversations, and build high-performing teams all through the power of empathy.

My career started in engineering and construction, earning a Bachelor of Science in Civil Engineering from the University of Calgary. For over 20 years, I led teams and delivered complex projects in high-pressure environments.

Wanting to deepen my leadership expertise, I pursued two Associate coaching certifications through Integral Coaching Canada and Positive Intelligence®.

In 2017, I wrote Inside Out Empathy, the book I wish I had when I was starting out. Since then, I’ve been speaking, coaching, and training leaders, organizations, and teams on how to harness empathy as their greatest leadership tool.

Because I believe there’s a leader in everyone. My work is about helping you find yours so you can lead with clarity, impact, and the kind of presence that brings out the best in those around you.

FORMAL TITLES & EXPERIENCES:

Bachelor of Science degree in Civil Engineering from the University of Calgary

Certified as an Associate Integral Coach™ through Integral Coaching Canada & Positive Intelligence.

20 years of experience leading construction projects and teams in high-stakes environments.

Author of Inside Out Empathy, a book that explores using the superpower of empathy to build effective teams.

About Tactical Empathy

Leadership can feel stressful, especially when you’re the one everyone turns to for answers. And too often, it feels like you have to choose between driving performance and supporting your team.

That’s where Tactical Empathy comes in. My method is designed to bridge the gap between relationships and results, so you can read between the lines, hear what isn’t being said, and respond with compassion, clarity, and care.

But empathy isn’t about being “too soft” or shutting down your emotions! It’s about understanding, navigating, and responding effectively to the people you lead. It’s the key to building trust, defusing tension, and making sure your team feels valued while still delivering high-impact results.

When you get this right, you’re not just managing people you’re leading in a way that makes a real impact.

Fun Facts, Hard Data, and a Human Edge

A snapshot of the milestones, wins, and real-life moments that haved shaped my journey!

AUTHORED

Authored Inside Out Empathy

The book I wish I had when I started.

EARNED

Associate Coaching Certifications

Because one wasn’t enough!

MOTHER OF

Amazing Teenagers

My toughest leadership role yet!

ENDLESS BELIEF IN

The Power Of Empathy

To transform leadership!

Fun Facts & Data

A snapshot of the milestones, wins, and real-life moments that haved shaped my journey!

AUTHORED

01

Inside Out Empathy

The book I wish I had when I started.

EARNED

02

Associate Coaching Certifications

Because one wasn’t enough!

MOTHER OF

03

Amazing Teenagers

My toughest leadership role yet!

ENDLESS BELIEF IN

The Power Of Empathy

To transform leadership!

Fun Facts & Data

A snapshot of the milestones, wins, and real-life moments that haved shaped my journey!

AUTHORED

01

Inside Out Empathy

The book I wish I had when I started.

EARNED

02

Associate Coaching Certifications

Because one wasn’t enough!

MOTHER OF

03

Amazing Teenagers

My toughest leadership role yet!

ENDLESS BELIEF IN

The Power Of Empathy

To transform leadership!

Ways We Can Work Together

Whether you’re looking for hands-on training, a deep-dive leadership journey, personal coaching, an engaging speaker, or a retreat to reset and reflect – I’ve got the perfect experience to meet you where you are.

WORKSHOPS

Our fully customizable workshops are immersive, hands-on experiences designed to help leaders and teams shift their mindset, build essential skills, and expand their perspective. Whether you’re looking for a focused 3-hour session or a 2-day deep dive, each workshop is crafted to…

support lasting change by working on beliefs, knowledge, and behaviours. We go beyond theory—creating space to reflect, practice, and apply new skills in real time so they stick. Rooted in empathy and self-awareness, our workshops address leadership essentials like communication, feedback, conflict, resilience, and trust. Participants leave not only with insights but with practical tools and a renewed sense of confidence in their leadership. The blend of mindset work, skill-building, and real-life scenarios ensures that what’s learned in the room shows up in the workplace.

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TRAINING

Our learning journeys are customized leadership development programs designed to create real, sustainable change. Built around our proven framework, each journey supports leaders in growing their capacity from the inside out—combining mindset shifts, behavioural practice, and…

SPEAKING

Erin’s keynotes are inspiring, practical, and deeply human—designed to spark new thinking and real change. With a powerful blend of personal storytelling, hard-earned insight, and immediately usable tools, Erin speaks to the heart of what it means to lead with empathy and courage. Her talks… 

leave audiences energized and empowered to communicate more clearly, navigate tough conversations, and show up as the leader their team needs. Whether it’s a room of executives, managers, or rising leaders, Erin meets people where they are and helps them see what’s possible when we lead from the inside out. With warmth, authenticity, and just the right mix of challenge and encouragement, Erin creates connection from the stage—and offers a call to action leaders can’t ignore.

COACHING

Coaching with Erin is a personalized, high-impact experience that helps leaders grow their confidence, sharpen their communication, and navigate the messy middle of leadership with more clarity and ease. Erin combines deep empathy with no-nonsense accountability to…

create a space where leaders feel seen, supported, and stretched. Whether you’re building trust on your team, stepping into a new role, facing a tough decision, or simply feeling stuck, coaching offers the insight and momentum to move forward. Each session is grounded in your goals and built to support real-time leadership challenges—offering a sounding board, a thought partner, and a safe space to grow. With Erin’s guidance, leaders build greater self-awareness, develop stronger relationships, and show up more powerfully in every part of their work.

RETREATS

Our retreats create the space leaders need to rest, reconnect, and refocus—whether you’re joining one of our signature Inspired Rest retreats or bringing us in to facilitate a custom leadership experience for your team or organization. We design…

retreats that balance quiet reflection with intentional conversation, offering a pause from the pace of everyday life and leadership. These retreats are about more than unplugging—they’re about realignment. Through a blend of structured sessions, personal exploration, and space to breathe, participants gain clarity, renew their energy, and return to work with fresh perspective and purpose. Whether focused on personal development, team connection, or strategic planning, each retreat is designed to meet your unique goals while cultivating the kind of depth and presence that busy leaders often crave—but rarely make time for.

SPEAKING

Erin’s keynotes are inspiring, practical, and deeply human—designed to spark new thinking and real change. With a powerful blend of personal storytelling, hard-earned insight, and immediately usable tools, Erin speaks to the heart of what it means to lead with empathy and courage. Her talks… 

leave audiences energized and empowered to communicate more clearly, navigate tough conversations, and show up as the leader their team needs. Whether it’s a room of executives, managers, or rising leaders, Erin meets people where they are and helps them see what’s possible when we lead from the inside out. With warmth, authenticity, and just the right mix of challenge and encouragement, Erin creates connection from the stage—and offers a call to action leaders can’t ignore.

COACHING

Coaching with Erin is a personalized, high-impact experience that helps leaders grow their confidence, sharpen their communication, and navigate the messy middle of leadership with more clarity and ease. Erin combines deep empathy with no-nonsense accountability to…

create a space where leaders feel seen, supported, and stretched. Whether you’re building trust on your team, stepping into a new role, facing a tough decision, or simply feeling stuck, coaching offers the insight and momentum to move forward. Each session is grounded in your goals and built to support real-time leadership challenges—offering a sounding board, a thought partner, and a safe space to grow. With Erin’s guidance, leaders build greater self-awareness, develop stronger relationships, and show up more powerfully in every part of their work.

RETREATS

Our retreats create the space leaders need to rest, reconnect, and refocus—whether you’re joining one of our signature Inspired Rest retreats or bringing us in to facilitate a custom leadership experience for your team or organization. We design…

retreats that balance quiet reflection with intentional conversation, offering a pause from the pace of everyday life and leadership. These retreats are about more than unplugging—they’re about realignment. Through a blend of structured sessions, personal exploration, and space to breathe, participants gain clarity, renew their energy, and return to work with fresh perspective and purpose. Whether focused on personal development, team connection, or strategic planning, each retreat is designed to meet your unique goals while cultivating the kind of depth and presence that busy leaders often crave—but rarely make time for.

All The Other Places We Can Connect

Let’s keep the conversation going! Follow me for insights, real talk, and everything leadership, empathy, and impact.

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