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Show Notes
“As soon as I notice that I am not feeling like I’m being heard, it’s a chance and invitation for me to start listening closer. I have to notice that instinct to win, and go, ‘Now is not the time.’”
Today, Erin addresses a common leadership challenge: getting your team to listen. Drawing from her experiences with her teenagers, she demonstrates the importance of understanding others’ perspectives to foster effective dialogue. Erin emphasizes that empathy is about understanding, not agreement, and provides practical steps for leaders to engage in empathetic conversations, leading to collaborative problem-solving and stronger team dynamics.
Today on Tactical Empathy:
- The struggle leaders face in getting their teams to listen
- Common misconceptions about empathy
- Using empathy to enhance communication
- Practical steps for empathetic dialogue
- How Erin uses empathy in action
Connect with Erin:
- Instagram: @elthorp
- Linkedin: https://www.linkedin.com/in/erin-thorp-speaker/
- Website: www.erinthorp.ca
- Inside Out Empathy: www.erinthorp.ca/insideout
- Freebie: 5 Practices to Build Empathy Skills
NEW EPISODES

In this conversation, Erin chats with Andrea Janzen they discuss Andrea’s leadership journey and the work of Ambition Theory, focusing on transformational leadership skills in the construction industry. Andrea emphasizes the importance of empathy, the barriers women face in leadership roles, and the differences between mentorship and sponsorship.
In this conversation, Erin chats with Marvin as he shares his journey of self-discovery and the importance of empathy in leadership. He emphasizes the need for personal responsibility and understanding the impact of our actions on others. Marvin and Erin discuss the challenges of self-awareness and how mindset plays a crucial role in our interactions.
In this episode of Tactical Empathy, Erin discusses the challenges leaders face during times of disruption and the importance of empathy in navigating uncertainty. She emphasizes that leaders should not aim to eliminate uncertainty but rather help their teams build capacity to handle it.


Lead with more heart, more connection, more honesty, and deeper vulnerability. Sign up below to get instant access to the first chapter of my INSIDE OUT EMPATHY book for FREE!

Erin Thorp