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Show Notes
In this episode, Erin Thorp speaks with Richard Lee-Thai, a connection consultant. Richard shares his journey of overcoming loneliness and social isolation, leading to the creation of his role as a connection consultant. The conversation delves into the meaning of empathy, the challenges of practicing empathy, and practical techniques for developing empathy skills. Richard emphasizes the importance of clean language and the art of asking open-ended questions to foster empathy and connection.
Today on Tactical Empathy:
- The importance of addressing loneliness and social isolation in educational institutions
- The need for teaching and practicing empathy skills
- The impact of clean language and open-ended questions on fostering empathy and connection
Connect with Richard:
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- Website: https://excusestoconnect.com/
- Instagram: @richardleethai
- LinkedIn: https://www.linkedin.com/in/richardleethai/
- Youtube: https://youtu.be/GVHXSf0bKPs?feature=shared
Connect with Erin:
- Instagram: @elthorp
- Linkedin: https://www.linkedin.com/in/erin-thorp-speaker/
- Website: www.erinthorp.ca
- Inside Out Empathy: www.erinthorp.ca/insideout
- Freebie: 5 Practices to Build Empathy Skills
NEW EPISODES

In this conversation, Erin chats with Andrea Janzen they discuss Andrea’s leadership journey and the work of Ambition Theory, focusing on transformational leadership skills in the construction industry. Andrea emphasizes the importance of empathy, the barriers women face in leadership roles, and the differences between mentorship and sponsorship.
In this conversation, Erin chats with Marvin as he shares his journey of self-discovery and the importance of empathy in leadership. He emphasizes the need for personal responsibility and understanding the impact of our actions on others. Marvin and Erin discuss the challenges of self-awareness and how mindset plays a crucial role in our interactions.
In this episode of Tactical Empathy, Erin discusses the challenges leaders face during times of disruption and the importance of empathy in navigating uncertainty. She emphasizes that leaders should not aim to eliminate uncertainty but rather help their teams build capacity to handle it.


Lead with more heart, more connection, more honesty, and deeper vulnerability. Sign up below to get instant access to the first chapter of my INSIDE OUT EMPATHY book for FREE!

Erin Thorp