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Show Notes
In this episode of Tactical Empathy, Erin discusses the challenges and strategies for balancing organizational goals with employee wellbeing in the context of return to office mandates. She emphasizes the importance of empathy in leadership, providing a three-step process for navigating employee concerns and ensuring a smooth transition back to the office. Through case studies, Erin illustrates the consequences of rigid policies versus flexible approaches, ultimately advocating for a people-first strategy that enhances engagement and retention.
Today on Tactical Empathy:
- Balancing organizational goals with employee wellbeing is crucial.
- Rigid return to office policies can lead to increased turnover.
- Empathy in leadership is essential for navigating transitions.
- Listening without judgment helps understand employee needs.
- Transparency about policy changes fosters acceptance among employees.
- In-office days should focus on meaningful collaboration.
- Flexibility is a key retention strategy in today's job market.
- Case studies show the benefits of a four-day work week.
- Employee feedback is vital in shaping return to office strategies.
- A people-first approach leads to better engagement and productivity.
Connect with Erin:
- Instagram: @elthorp
- Linkedin: https://www.linkedin.com/in/erin-thorp-speaker/
- Website: www.erinthorp.ca
- Inside Out Empathy: www.erinthorp.ca/insideout
- Freebie: 5 Practices to Build Empathy Skills
NEW EPISODES

In this conversation, Erin chats with Andrea Janzen they discuss Andrea’s leadership journey and the work of Ambition Theory, focusing on transformational leadership skills in the construction industry. Andrea emphasizes the importance of empathy, the barriers women face in leadership roles, and the differences between mentorship and sponsorship.
In this conversation, Erin chats with Marvin as he shares his journey of self-discovery and the importance of empathy in leadership. He emphasizes the need for personal responsibility and understanding the impact of our actions on others. Marvin and Erin discuss the challenges of self-awareness and how mindset plays a crucial role in our interactions.
In this episode of Tactical Empathy, Erin discusses the challenges leaders face during times of disruption and the importance of empathy in navigating uncertainty. She emphasizes that leaders should not aim to eliminate uncertainty but rather help their teams build capacity to handle it.


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Erin Thorp