In this episode, Erin chats with Justin McMenamy as he shares his leadership journey, emphasizing the importance of empathy in leadership. He discusses his experiences in various organizations, the challenges leaders face in practicing empathy, and the impact of metrics-driven cultures on leadership behavior. Justin provides practical insights on how to cultivate empathy within teams and organizations, highlighting the significance of building a supportive culture that prioritizes human connection over mere business results.

Today on Tactical Empathy:

• Empathy involves understanding different perspectives.
• Leaders must balance hard decisions with care.
• Business results should be a by-product of culture.
• Metrics can hinder empathetic leadership.
• Caring for employees is a leadership burden.
• Empathy can be active, not passive.
• Information flows fastest along relationship lines.
• Leaders should be approachable and accessible.
• Building a culture of empathy requires intentionality.

Connect with Justin:

• Podcast: https://podcasts.apple.com/us/podcast/grody-unprofessional/id1761211065

Connect with Erin:

• Instagram: @elthorp
• Linkedin: https://www.linkedin.com/in/erin-thorp-speaker/
• Website: www.erinthorp.ca
• Inside Out Empathy: www.erinthorp.ca/insideout
• Freebie: 5 Practices to Build Empathy Skills