In part two of this two-part series, Erin discusses the final two stages of the conscious competence learning model and their application in developing teams. The stages are conscious competence and unconscious competence. Erin provides examples from teaching her kids to drive and using online meeting platforms. In the conscious competence stage, individuals are aware of what to do and are starting to build trust in their abilities. They need reassurance and validation that they are on the right track. In the unconscious competence stage, tasks are performed effortlessly and intuitively. Erin emphasizes the importance of leaders recognizing when their team members are at stage three and allowing them to build self-trust and confidence.

Today on Tactical Empathy:

• The conscious competence stage is when individuals are aware of what to do and are starting to build trust in their abilities.
• In this stage, individuals need reassurance and validation that they are on the right track.
• The unconscious competence stage is when tasks are performed effortlessly and intuitively.
• Leaders should recognize when their team members are at stage three and allow them to build self-trust and confidence.

Connect with Erin:

• Instagram: @elthorp
• Linkedin: https://www.linkedin.com/in/erin-thorp-speaker/
• Website: www.erinthorp.ca
• Inside Out Empathy: www.erinthorp.ca/insideout
• Freebie: 5 Practices to Build Empathy Skills