In this conversation, Erin chats with Karl Pontau.They discuss the significance of empathy and storytelling in building human connections. Karl shares personal experiences that shaped his understanding of empathy, particularly during his treatment for brain tumors. The discussion delves into how leaders can use empathy to navigate emotional reactions, develop mindfulness, and recognize body language and status behaviors to foster a supportive workplace culture. Karl emphasizes the importance of creating a safe space for vulnerability, which ultimately leads to stronger relationships and a more productive environment.

Today on Tactical Empathy:

• Storytelling builds human connection at scale.
• Empathy is crucial for influencing behavior.
• Emotions drive decision-making in business.
• Creating a safe space encourages vulnerability.
• Mindfulness helps in recognizing feelings in others.
• Status behaviors reveal underlying emotions.
• Body language communicates more than words.
• Leaders should actively use empathy as a skill.
• Understanding deeper stories enhances connections.
• A supportive culture leads to a thriving workplace.

Connect with Karl:

• Podcast: www.thehumanconnectionpodcast.com
• LinkedIn: https://www.linkedin.com/in/kpontau

Connect with Erin:

• Instagram: @elthorp
• Linkedin: https://www.linkedin.com/in/erin-thorp-speaker/
• Website: www.erinthorp.ca
• Inside Out Empathy: www.erinthorp.ca/insideout
• Freebie: 5 Practices to Build Empathy Skills