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Show Notes
In this conversation, Erin and Gayathri Shukla explore the critical role of empathy in leadership and diversity, equity, and inclusion (DEI) initiatives. They discuss how storytelling can be a powerful tool for building empathy and understanding in diverse environments. The conversation emphasizes the importance of story listening, balancing empathy with accountability, and practical techniques for effective storytelling. Erin and Gayathri also highlight the need for repetition in developing these skills and encourage listeners to engage with curiosity and openness.
Today on Tactical Empathy:
- Empathy is often the missing link in DEI initiatives.
- Storytelling is a powerful tool for building empathy.
- Understanding lived experiences is crucial for effective leadership.
- Leaders must create safe spaces for sharing stories.
- Balancing empathy with accountability is essential in leadership.
- Story listening requires engaging with curiosity, not judgment.
- Repetition is key to changing behaviors and developing skills.
- Telling stories from a place of empowerment is important.
- Cultural nuances can impact leadership styles and perceptions.
- Leaders should challenge their own assumptions about professionalism.
Connect with Gayathri:
- Website: www.campfirekinship.com
- Instagram: instagram.com/campfire_kinship
- LinkedIn: linkedin.com/company/campfire-kinship
- Hearth 2 Heart: https://podcasts.apple.com/us/podcast/balancing-empathy-with-accountability-erin-thorp/id1579260488?i=1000671583593
Connect with Erin:
- Instagram: @elthorp
- Linkedin: https://www.linkedin.com/in/erin-thorp-speaker/
- Website: www.erinthorp.ca
- Inside Out Empathy: www.erinthorp.ca/insideout
- Freebie: 5 Practices to Build Empathy Skills
NEW EPISODES

In this conversation, Erin chats with Andrea Janzen they discuss Andrea’s leadership journey and the work of Ambition Theory, focusing on transformational leadership skills in the construction industry. Andrea emphasizes the importance of empathy, the barriers women face in leadership roles, and the differences between mentorship and sponsorship.
In this conversation, Erin chats with Marvin as he shares his journey of self-discovery and the importance of empathy in leadership. He emphasizes the need for personal responsibility and understanding the impact of our actions on others. Marvin and Erin discuss the challenges of self-awareness and how mindset plays a crucial role in our interactions.
In this episode of Tactical Empathy, Erin discusses the challenges leaders face during times of disruption and the importance of empathy in navigating uncertainty. She emphasizes that leaders should not aim to eliminate uncertainty but rather help their teams build capacity to handle it.


Lead with more heart, more connection, more honesty, and deeper vulnerability. Sign up below to get instant access to the first chapter of my INSIDE OUT EMPATHY book for FREE!

Erin Thorp