In this episode of Tactical Empathy, Erin Thorp discusses the challenges of organizational change and the importance of empathy in leadership. She explores the neuroscience behind resistance to change, the emotional responses that arise, and practical strategies for leaders to support their teams through transitions. By acknowledging and validating emotions, leaders can create a safe environment that fosters engagement and collaboration during times of uncertainty.

Today on Tactical Empathy:

• Change is inevitable and often brings mixed emotions.
• The brain is wired for predictability and resists change.
• Emotional responses to change can include fight, flight, or freeze.
• Acknowledgment and validation of feelings are crucial for leaders.
• Discomfort is a natural part of navigating change.
• Active listening and open communication build trust.
• Leaders must manage their own emotions to support their teams.
• Transparency in decision-making helps alleviate fears.
• Creating a safe environment encourages team engagement.
• Empathy is essential for effective leadership during change.

Connect with Erin:

• Instagram: @elthorp
• Linkedin: https://www.linkedin.com/in/erin-thorp-speaker/
• Website: www.erinthorp.ca
• Inside Out Empathy: www.erinthorp.ca/insideout
• Freebie: 5 Practices to Build Empathy Skills