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Show Notes
In this episode, Erin explores the nuances of empathy across different generations, highlighting the unique strengths and blind spots of Baby Boomers, Gen X, Millennials, and Gen Z. Each generation faces specific challenges in practicing empathy, and Erin provides actionable steps for improvement, emphasizing the importance of emotional literacy, vulnerability, boundaries, and face-to-face communication. The conversation encourages listeners to reflect on their own experiences and to actively work on enhancing their empathy skills.
Today on Tactical Empathy:
- Empathy is a skill that can be strengthened for all generations.
- Each generation has unique strengths and blind spots regarding empathy.
- Baby Boomers need to focus on emotional literacy and connection.
- Gen X should balance independence with emotional vulnerability.
- Millennials must practice empathy without absorbing others’ emotions.
- Setting boundaries is crucial for Millennials to avoid burnout.
- Gen Z needs to improve face-to-face communication skills.
- Digital interactions lack emotional cues, making in-person communication vital.
- Practicing emotional check-ins can enhance team dynamics.
- Tactical empathy is essential for effective leadership.
Connect with Erin:
- Instagram: @elthorp
- Linkedin: https://www.linkedin.com/in/erin-thorp-speaker/
- Website: www.erinthorp.ca
- Inside Out Empathy: www.erinthorp.ca/insideout
- Freebie: 5 Practices to Build Empathy Skills
NEW EPISODES

In this conversation, Erin chats with Andrea Janzen they discuss Andrea’s leadership journey and the work of Ambition Theory, focusing on transformational leadership skills in the construction industry. Andrea emphasizes the importance of empathy, the barriers women face in leadership roles, and the differences between mentorship and sponsorship.
In this conversation, Erin chats with Marvin as he shares his journey of self-discovery and the importance of empathy in leadership. He emphasizes the need for personal responsibility and understanding the impact of our actions on others. Marvin and Erin discuss the challenges of self-awareness and how mindset plays a crucial role in our interactions.
In this episode of Tactical Empathy, Erin discusses the challenges leaders face during times of disruption and the importance of empathy in navigating uncertainty. She emphasizes that leaders should not aim to eliminate uncertainty but rather help their teams build capacity to handle it.


Lead with more heart, more connection, more honesty, and deeper vulnerability. Sign up below to get instant access to the first chapter of my INSIDE OUT EMPATHY book for FREE!

Erin Thorp