In this conversation, Kelly Beattie discusses the importance of empathy in the context of change. She highlights the common emotions and perspectives that arise during change initiatives, such as fear and anger. Kelly emphasizes the role of grief and loss in change and the need to acknowledge and address these emotions. She also explores the challenges of practicing empathy in change leadership and shares strategies for cultivating empathy, including self-reflection and active listening. Kelly emphasizes the importance of investing time in dialogue and creating space for individuals to express their needs and emotions. The episode concludes by encouraging leaders to recognize the difficulty of change and to invest the necessary time and effort to support their teams.

Today on Tactical Empathy:

• Change is accompanied by a range of emotions, including fear, anger, and grief. Leaders must acknowledge and address these emotions to effectively navigate change.
• Practicing empathy in change leadership requires self-reflection, active listening, and stepping out of one’s own perspective.
• Investing time in dialogue and creating space for individuals to express their needs and emotions is crucial in supporting them through change.
• Recognizing the difficulty of change and investing the necessary time and effort can lead to greater trust, engagement, and success in change initiatives.

Connect with Kelly:

• Website: www.beyondconnections.ca
• Instagram: @beyodconnections
• LinkedIn: @kellybeattie

Connect with Erin:

• Instagram: @elthorp
• Linkedin: https://www.linkedin.com/in/erin-thorp-speaker/
• Website: www.erinthorp.ca
• Inside Out Empathy: www.erinthorp.ca/insideout
• Freebie: 5 Practices to Build Empathy Skills