In this conversation, Erin Thorp and Alexa Chilcutt explore the intricate balance between empathy and accountability in leadership. Alexa shares her leadership journey, emphasizing the importance of understanding intrinsic motivation and the challenges of applying empathy in various situations. They discuss real-life examples of navigating difficult colleagues and the necessity of self-awareness and emotional intelligence in effective leadership. The conversation concludes with practical tips for leaders to develop their empathy skills.

Today on Tactical Empathy:

• Empathy is crucial for effective leadership.
• Understanding intrinsic motivation enhances leadership effectiveness.
• Leaders must balance empathy with accountability.
• Empathy can be a tool for overcoming challenges.
• Difficult colleagues require careful navigation with empathy.
• Self-awareness is key to emotional intelligence.
• Empathy should not come at the expense of team well-being.
• Leaders should have hard conversations when necessary.
• There is a cost to keeping someone who isn’t a good fit.
• Developing empathy skills can start with simple team activities.

Connect with Alexa:

• Website: https://medium.com/authority-magazine/can-you-hear-me-now-author-dr-alexa-chilcutt-on-five-strategies-leaders-use-to-diminish-713382999c8b
• Youtube: https://youtu.be/Ruz79cAJX-Y
• LinkedIn: https://www.linkedin.com/in/alexa-chilcutt-phd/

Connect with Erin:

• Instagram: @elthorp
• Linkedin: https://www.linkedin.com/in/erin-thorp-speaker/
• Website: www.erinthorp.ca
• Inside Out Empathy: www.erinthorp.ca/insideout
• Freebie: 5 Practices to Build Empathy Skills